Enterprise Sales

Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.

Analyze LinkedIn profiles in target accounts to identify potential internal champions. Evaluates role, career path, mutual connections, interests, and suggests personalization approach. Use when you need to find who will champion your solution internally.

Systematically identify what's missing in non-fiction writing—both blind spots (inherent limitations) and blank spots (gaps that could be addressed). Use before finalizing non-fiction or when feedback feels incomplete.

Intelligent lead assignment and routing - AI-powered scoring, territory mapping, round-robin distribution, and workload balancing

Customer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies

Help users apply the working backwards methodology. Use when someone is defining a new product, writing a PR/FAQ, planning from a future state, or trying to clarify a product's value proposition before building.