Cco Review
Skill Verifiziert Aktiv/cs:cco-review <plan> — Retention-obsessed Chief Customer Officer interrogation of any plan that touches customer retention, segmentation, CS team sizing, or CS team hiring.
To pressure-test business plans touching customer retention, segmentation, or CS team structure from the perspective of a retention-obsessed Chief Customer Officer.
Funktionen
- Six CCO interrogation questions on retention, churn, TTV, and CS coverage
- Diagnostic Python scripts for retention decomposition, segmentation analysis, and coverage calculation
- Structured output format for verdicts and next steps
- Routing to relevant C-level skills for adjacent concerns
Anwendungsfälle
- Before presenting retention numbers to the board.
- Before approving CS headcount expansion.
- Before re-segmenting customer base or changing tier definitions.
- When evaluating CS hires or comp plans.
Nicht-Ziele
- Detailed tactical execution of customer success plans.
- Financial analysis outside of CS cost commitments and retention impact on revenue.
- HR-specific processes beyond CS hiring and compensation structures.
Installation
Zuerst Marketplace hinzufügen
/plugin marketplace add alirezarezvani/claude-skills/plugin install c-level-agents@claude-code-skillsQualitätspunktzahl
VerifiziertVertrauenssignale
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