Build Zoom Contact Center App
Skill ActiveReference skill for Zoom Contact Center. Use after routing to a contact-center workflow when implementing app, web, or native integrations; engagement context and state handling; campaigns; callbacks; or version-drift troubleshooting.
To serve as a foundational reference for developers building integrations with Zoom Contact Center, ensuring correct implementation across different platforms and workflows.
Features
- Guidance for Zoom Contact Center app integrations
- Reference for web channel embeds and campaigns
- Support for native mobile SDKs (Android/iOS)
- Details on engagement context and state handling
- Information on callbacks and version-drift troubleshooting
Use Cases
- Implementing Zoom Contact Center apps within the Zoom client
- Integrating chat/video widgets on websites
- Developing native mobile applications for contact center features
- Troubleshooting integration issues and version compatibility
Non-Goals
- Directly executing Zoom Contact Center APIs
- Replacing official Zoom Contact Center SDK documentation
- Providing runtime error handling for implemented integrations
Trust
- warning:Issues AttentionIn the last 90 days, 29 issues were opened and 4 were closed, indicating a low closure rate and potentially slow maintainer response.
Installation
First, add the marketplace
/plugin marketplace add anthropics/knowledge-work-plugins/plugin install zoom-plugin@knowledge-work-pluginsQuality Score
Trust Signals
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