Incident Response
Skill ActiveRun an incident response workflow — triage, communicate, and write postmortem. Trigger with "we have an incident", "production is down", an alert that needs severity assessment, a status update mid-incident, or when writing a blameless postmortem after resolution.
To provide a structured and efficient workflow for managing production incidents, ensuring clear communication and thorough postmortem analysis.
Features
- Automated incident triage and severity assessment
- Drafting internal and external status updates
- Generating blameless postmortem documents
- Guiding through mitigation and resolution steps
Use Cases
- When a production incident occurs and needs immediate management.
- To draft status updates during an ongoing incident.
- To create a postmortem report after an incident is resolved.
- When an alert requires severity assessment and initial response.
Non-Goals
- Automatically resolving incidents without user input.
- Interacting directly with production systems for mitigation.
- Replacing dedicated incident management platforms entirely (integrations are optional).
Workflow
- Assess incident severity and impact
- Assign roles and set up communication channels
- Draft and post internal/external status updates
- Document mitigation steps and track timeline
- Generate a blameless postmortem report
Trust
- warning:Issues AttentionThere are 29 open issues and 4 closed issues in the last 90 days, indicating a low closure rate (approximately 12%) and a significant number of open issues.
Installation
First, add the marketplace
/plugin marketplace add anthropics/knowledge-work-plugins/plugin install engineering@knowledge-work-pluginsQuality Score
Trust Signals
Similar Extensions
Postmortem Writing
96Write effective blameless postmortems with root cause analysis, timelines, and action items. Use when conducting incident reviews, writing postmortem documents, or improving incident response processes.
Postmortem Solo
75Run a lightweight, blame-free postmortem after an incident, failed launch, or missed deadline — for one person. Use when the user says "that didn't go well", "the launch flopped", "we had an outage", "I missed my deadline", or wants to learn from a recent failure.
Slack
100Use the Slack tool to react, pin/unpin, send, edit, delete messages, or fetch Slack member info.
Gmail
100Interact with Gmail - search emails, read messages, send emails, create drafts, and manage labels. Use when user asks to: search email, read email, send email, create email draft, mark as read, archive email, star email, or manage Gmail labels. Lightweight alternative to full Google Workspace MCP server with standalone OAuth authentication.
Foundation Meeting Agenda
100Produces an attendee-facing agenda that sets what will be discussed, who owns each topic, and how time will be spent. Supports ten meeting type variants (standup, planning, review, decision-making, brainstorm, 1-on-1, stakeholder-review, project-kickoff, working-session, exec-briefing). Emits a shareable summary suitable for Slack or email plus a full agenda with time-boxed topics, type tags, owners, attendee prep, and logistics.
Roadmap Communicator
100Use when preparing roadmap narratives, release notes, changelogs, or stakeholder updates tailored for executives, engineering teams, and customers.