Interview Script
Skill Verified ActiveCreate a structured customer interview script with JTBD probing questions, warm-up, core exploration, and wrap-up sections. Follows The Mom Test principles — no leading questions, no pitching, focus on past behavior. Use when preparing for user interviews, creating interview guides, or planning discovery research.
To help product managers and researchers create effective, insightful customer interview scripts that adhere to best practices, ensuring valuable discovery research.
Features
- Generates structured interview scripts
- Incorporates JTBD probing questions
- Follows The Mom Test principles
- Includes sections for opening, warm-up, core exploration, and wrap-up
- Provides a note-taking template
Use Cases
- Preparing for user interviews
- Creating detailed interview guides
- Planning product discovery research
- Standardizing customer interview processes
Non-Goals
- Conducting the interviews
- Analyzing raw interview data beyond note-taking
- Replacing user research strategy
- Providing generic survey questions
Workflow
- Clarify research objectives
- Create the interview script with specified sections
- Customize the script for the specific context
- Include a note-taking template
Practices
- User Research
- Product Discovery
- Interviewing Techniques
Compliance
- info:GDPRThe skill does not specifically operate on personal data, but as with any LLM interaction, personal data submitted by the user could be processed by the LLM.
Installation
First, add the marketplace
/plugin marketplace add phuryn/pm-skills/plugin install pm-product-discovery@pm-skillsQuality Score
VerifiedSimilar Extensions
Summarize Interview
75Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
User Research
75Plan, conduct, and synthesize user research. Trigger with "user research plan", "interview guide", "usability test", "survey design", "research questions", or when the user needs help with any aspect of understanding their users through research.
Remote Interview
100Capture professional-quality remote interviews using double-ender technique and dedicated recording platforms for podcasts, media, and content production. Use when: Setting up remote podcast interviews with guests; Recording media interviews across distances; Creating customer interview content; Producing expert interviews for thought leadership; Conducting research interviews with high audio quality
Drive Motivation
100Design motivation systems using Autonomy, Mastery, and Purpose (AMP) for products and teams. Use when the user mentions "intrinsic motivation", "gamification isnt working", "team incentives", "autonomy", "mastery", "purpose-driven", "employee engagement", or "reward systems". Also trigger when designing onboarding progression systems, fixing broken gamification, or building team structures that sustain high performance. Covers why carrot-and-stick fails and how to build progress systems. For habit-forming product loops, see hooked-ux. For retention behavior design, see improve-retention.
Pricing Strategy
100Analyze and design pricing strategies including pricing models, competitive pricing analysis, willingness-to-pay estimation, and price elasticity. Use when setting prices, evaluating pricing models, preparing for a pricing change, or comparing freemium vs paid approaches.
Measure Experiment Design
100Designs an A/B test or experiment with clear hypothesis, variants, success metrics, sample size, and duration. Use when planning experiments to validate product changes or test hypotheses.