Customer Empathy
Skill ActiveDeep-dive into customer empathy and user journey thinking. Use when designing onboarding, improving UX, planning features, or trying to understand how to delight users faster.
To facilitate deep customer empathy and user journey thinking, guiding users to understand their audience better for improved product design and user experience.
Features
- Guides user through customer persona definition
- Prompts reflection on user journey stages
- Asks about user motivations and pain points
- Focuses on delivering value and delight
- Aims to find the fastest path to user 'aha' moment
Use Cases
- Designing effective user onboarding flows
- Improving the overall user experience (UX)
- Planning and prioritizing new product features
- Understanding user needs to delight customers faster
Non-Goals
- Generating user personas automatically
- Analyzing user behavior data
- Providing market research reports
Maintenance
- warning:Commit recencyThe last commit was on February 23, 2026, which is over 3 months ago, suggesting potential lack of maintenance.
Versioning
- warning:Release ManagementThere is no version number declared in the frontmatter or manifests, and installation references `main`, making version pinning impossible.
Installation
/plugin install claude-code-startup-skills@rameerez-claude-code-startup-skillsQuality Score
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