Incident Response
Skill Verified ActiveManage active production incidents through detection, triage, mitigation, communication, and resolution with structured roles and decision-making. Use this skill whenever the user has an active incident, a production issue, a service outage, a security incident, or needs to plan incident response procedures. Triggers on incident response, production incident, outage, service down, site down, P0, P1, severity, downtime, on-call, incident commander, status page, postmortem prep. Also triggers when something is actively broken in production and the user is figuring out what to do.
To enable users to effectively manage production incidents by providing a clear, actionable framework for detection, triage, mitigation, communication, and resolution.
Features
- Structured incident management framework
- Defined roles and responsibilities
- Severity assessment rubric
- Mitigation patterns
- Communication strategy guidelines
- Decision-making rubrics
Use Cases
- Managing active production incidents
- Building incident response procedures
- Defining severity levels and response protocols
- Planning on-call rotations and incident command structures
Non-Goals
- Post-incident retrospective analysis (use `after-action-report`)
- Planning for planned launches (use `launch-runbook`)
- Pre-launch issue triage (use `qa-testing`)
Installation
npx skills add rampstackco/claude-skillsRuns the Vercel skills CLI (skills.sh) via npx — needs Node.js locally and at least one installed skills-compatible agent (Claude Code, Cursor, Codex, …). Assumes the repo follows the agentskills.io format.
Quality Score
VerifiedTrust Signals
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