Customer Success
Skill VérifiéCustomer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies
This skill provides structured frameworks and detailed templates for key customer success management activities including onboarding programs, health scoring models, QBR outlines, expansion playbooks, and churn risk strategies. It functions as a knowledge base for managing customer relationships and driving growth.
Installation
npx skills add claude-office-skills/skillsExécute le CLI skills de Vercel (skills.sh) via npx — nécessite Node.js en local et au moins un agent compatible skills installé (Claude Code, Cursor, Codex, …). Suppose que le dépôt suit le format agentskills.io.
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