[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"extension-skill-claude-office-skills-customer-success-ms":3,"guides-for-claude-office-skills-customer-success":222,"similar-k176qcxrp1gw56t60ta6a94c758662wx":223},{"_creationTime":4,"_id":5,"children":6,"community":7,"display":9,"evaluation":22,"identity":190,"isFallback":194,"parentExtension":195,"providers":196,"relations":200,"repo":202,"workflow":219},1778053148350.4314,"k176qcxrp1gw56t60ta6a94c758662wx",[],{"reviewCount":8},0,{"description":10,"installMethods":11,"name":12,"sourceUrl":13,"tags":14},"Customer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies",{},"Customer 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retention.",{"category":29,"check":34,"severity":31,"summary":35},"Unique selling proposition","The skill provides specific, structured frameworks and templates for customer success management tasks, offering significant value beyond a generic prompt by detailing processes like health scoring models and QBR structures.",{"category":29,"check":37,"severity":31,"summary":38},"Production readiness","The skill is production-ready, providing comprehensive templates and structured data for customer success management workflows, covering all major aspects mentioned in the description.",{"category":40,"check":41,"severity":31,"summary":42},"Scope","Single responsibility principle","The skill focuses solely on customer success management functions, covering onboarding, health scoring, QBRs, expansion, and retention without introducing unrelated capabilities.",{"category":40,"check":44,"severity":31,"summary":45},"Description quality","The description accurately and concisely reflects the skill's capabilities, which are well-defined and cover the stated areas of customer success management.",{"category":47,"check":48,"severity":31,"summary":49},"Invocation","Scoped tools","The skill operates on structured data and templates rather than exposing specific tools, adhering to a focused scope.",{"category":51,"check":52,"severity":31,"summary":53},"Documentation","Configuration & parameter reference","All parameters within the YAML and Markdown structures are documented and clearly defined within their respective sections.",{"category":40,"check":55,"severity":31,"summary":56},"Tool naming","N/A - This skill primarily uses structured data and templates rather than explicit tools with names.",{"category":40,"check":58,"severity":31,"summary":59},"Minimal I/O surface","The skill operates on structured data and templates, ensuring inputs are well-defined and outputs are the generated content as expected.",{"category":61,"check":62,"severity":31,"summary":63},"License","License 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execute external code or data at runtime.",{"category":73,"check":83,"severity":31,"summary":84},"Sandbox Isolation","The skill operates on text and structured data within its own scope and does not modify files or interact with the system outside its defined boundaries.",{"category":73,"check":86,"severity":31,"summary":87},"Sandbox escape primitives","The skill does not contain any scripts or instructions that could be used for sandbox escape.",{"category":73,"check":89,"severity":31,"summary":90},"Data Exfiltration","The skill does not make any outbound calls or attempt to read confidential data.",{"category":73,"check":92,"severity":31,"summary":93},"Hidden Text Tricks","The bundled files are free of hidden-steering tricks, control characters, or invisible Unicode sequences.",{"category":95,"check":96,"severity":31,"summary":97},"Hooks","Opaque code execution","The skill's content consists of plain Markdown and YAML, with no obfuscated or minified code.",{"category":99,"check":100,"severity":31,"summary":101},"Portability","Structural Assumption","The skill operates on provided data and templates, making no assumptions about user-specific project organization or file layouts.",{"category":103,"check":104,"severity":67,"summary":105},"Trust","Issues Attention","No issues data available in metadata.",{"category":107,"check":108,"severity":31,"summary":109},"Versioning","Release Management","The SKILL.md frontmatter includes a `version: \"1.0.0\"` field, indicating a managed version.",{"category":111,"check":112,"severity":31,"summary":113},"Code Execution","Validation","The skill uses structured YAML and Markdown for inputs, which inherently provides a schema-like validation.",{"category":73,"check":115,"severity":31,"summary":116},"Unguarded Destructive Operations","The skill is descriptive and template-based, with no destructive operations.",{"category":111,"check":118,"severity":31,"summary":119},"Error Handling","The skill primarily provides structured data and templates, thus no complex error handling is required or applicable.",{"category":111,"check":121,"severity":67,"summary":122},"Logging","The skill does not perform destructive actions or outbound calls that would require local logging.",{"category":124,"check":125,"severity":67,"summary":126},"Compliance","GDPR","The skill does not operate on personal data; it provides templates and frameworks.",{"category":124,"check":128,"severity":31,"summary":129},"Target market","The skill does not contain any regional signals and appears globally applicable; `targetMarket` is set to 'global'.",{"category":99,"check":131,"severity":31,"summary":132},"Runtime stability","The skill is a static content file and does not assume a specific runtime environment beyond what Claude supports.",{"category":47,"check":134,"severity":31,"summary":135},"Precise Purpose","The description clearly states the artifact (customer success management) and the user intent (onboarding, health scoring, QBRs, expansion, retention).",{"category":47,"check":137,"severity":31,"summary":138},"Concise Frontmatter","The frontmatter is concise and effectively summarizes the core capability of customer success management.",{"category":51,"check":140,"severity":31,"summary":141},"Concise Body","The skill body is well-structured and uses progressive disclosure by embedding detailed templates within the main document, staying well under typical line limits.",{"category":143,"check":144,"severity":31,"summary":145},"Context","Progressive Disclosure","Detailed procedures and data structures are embedded directly within the SKILL.md document, which is appropriate for this skill's scope and complexity.",{"category":143,"check":147,"severity":67,"summary":148},"Forked exploration","The skill is template-based and does not involve deep exploration or code review, so `context: fork` is not applicable.",{"category":29,"check":150,"severity":31,"summary":151},"Usage examples","The skill includes a comprehensive 'Output Example' section demonstrating how to create a QBR presentation, covering input and observable outcome.",{"category":29,"check":153,"severity":31,"summary":154},"Edge cases","The skill's structures (e.g., health score components, churn indicators) implicitly handle various states and scenarios as documented within the templates.",{"category":111,"check":156,"severity":67,"summary":157},"Tool Fallback","The skill does not rely on external tools like MCP servers; it functions as a standalone content provider.",{"category":99,"check":159,"severity":31,"summary":160},"Stack assumptions","The skill is a static Markdown/YAML file and makes no assumptions about specific runtimes or installed tooling.",{"category":162,"check":163,"severity":31,"summary":164},"Safety","Halt on unexpected state","The skill provides structured templates. If user input deviates from expected formats, the LLM will handle it gracefully by asking for clarification or adapting.",{"category":99,"check":166,"severity":31,"summary":167},"Cross-skill coupling","The skill is self-contained and does not implicitly rely on other skills; it provides customer success management functionalities directly.",1778053250537,"This skill provides structured frameworks and detailed templates for key customer success management activities including onboarding programs, health scoring models, QBR outlines, expansion playbooks, and churn risk strategies. It functions as a knowledge base for managing customer relationships and driving growth.","2.0.0","3.4.0","The skill is exceptionally well-documented and comprehensive, covering all aspects of customer success management with detailed templates and examples. The only findings are informational or not applicable due to the nature of the skill (static content).",98,"A comprehensive and well-structured skill for customer success management, providing detailed templates and guidance for onboarding, health scoring, QBRs, expansion, and retention.",[15,16,17,18,19,20,21],"global","verified",{"codeQuality":179,"collectedAt":180,"documentation":181,"maintenance":183,"security":184,"testCoverage":187},{},1778053239006,{"descriptionLength":182,"readmeSize":8},109,{},{"hasNpmPackage":185,"license":186,"smitheryVerified":185},false,"MIT",{"hasCi":185,"hasTests":185},{"updatedAt":189},1778053561145,{"githubOwner":191,"githubRepo":192,"locale":25,"slug":15,"type":193},"claude-office-skills","skills","skill",true,null,{"extract":197,"llm":199},{"commitSha":198,"license":186},"9c4c7d5cd2813a8936bf2c9fdb174ea883b85a11",{"promptVersionExtension":170,"promptVersionScoring":171,"score":173,"targetMarket":176,"tier":177},{"repoId":201},"kd7fw7xbj58qc2z8whrrjptbed8659db",{"_creationTime":203,"_id":201,"identity":204,"providers":206,"workflow":216},1777995558409.8474,{"githubOwner":191,"githubRepo":192,"sourceUrl":205},"https://github.com/claude-office-skills/skills",{"discover":207,"github":210},{"sources":208},[209],"skills-sh",{"closedIssues90d":8,"forks":211,"license":186,"openIssues90d":212,"pushedAt":213,"readmeSize":214,"stars":173,"topics":215},27,2,1769868236000,29630,[],{"discoverAt":217,"extractAt":218,"githubAt":218,"updatedAt":218},1777995558409,1778053155657,{"anyEnrichmentAt":220,"extractAt":221,"githubAt":220,"llmAt":189,"updatedAt":189},1778053151766,1778053148350,[],[224,253,276,298,318,346],{"_creationTime":225,"_id":226,"community":227,"display":228,"identity":237,"providers":241,"relations":247,"workflow":249},1778054663200.0706,"k17cctpgztzn12a7wc373mq4b5867qwq",{"reviewCount":8},{"description":229,"installMethods":230,"name":231,"sourceUrl":232,"tags":233},"Identifies upsell and cross-sell opportunities within existing customer accounts. Analyzes product usage, feature gaps, team growth, industry benchmarks, and competitive pressure to surface revenue expansion plays scored by potential, effort, and likelihood. Generates an expansion-playbook.md with account-by-account opportunities, recommended pitch, timing, and approach.",{},"Expansion Revenue Finder","https://github.com/onewave-ai/claude-skills/tree/HEAD/expansion-revenue-finder",[20,234,15,235,236,21],"revenue","analysis","playbook",{"githubOwner":238,"githubRepo":239,"locale":25,"slug":240,"type":193},"onewave-ai","claude-skills","expansion-revenue-finder",{"extract":242,"llm":245},{"commitSha":243,"license":244},"eb3d80be32b6cafcf0d5df1c1b8a95df75838271","MIT-0",{"promptVersionExtension":170,"promptVersionScoring":171,"score":246,"targetMarket":176,"tier":177},90,{"repoId":248},"kd71e43dj0b7ak5e55pyshxp4n864t6p",{"anyEnrichmentAt":250,"extractAt":251,"githubAt":250,"llmAt":252,"updatedAt":252},1778054667983,1778054663200,1778055270278,{"_creationTime":254,"_id":255,"community":256,"display":257,"identity":269,"providers":271,"relations":274,"workflow":275},1778053148350.4539,"k179tsfdj29k96rtptbbar2tvn866b71",{"reviewCount":8},{"description":258,"installMethods":259,"name":260,"sourceUrl":261,"tags":262},"Intelligent lead assignment and routing - AI-powered scoring, territory mapping, round-robin distribution, and workload balancing",{},"Lead Routing","https://github.com/claude-office-skills/skills/tree/HEAD/lead-routing",[20,21,263,264,265,266,267,268],"lead-management","routing","assignment","automation","mcp","ai-powered",{"githubOwner":191,"githubRepo":192,"locale":25,"slug":270,"type":193},"lead-routing",{"extract":272,"llm":273},{"commitSha":198,"license":186},{"promptVersionExtension":170,"promptVersionScoring":171,"score":173,"targetMarket":176,"tier":177},{"repoId":201},{"anyEnrichmentAt":220,"extractAt":221,"githubAt":220,"llmAt":189,"updatedAt":189},{"_creationTime":277,"_id":278,"community":279,"display":280,"identity":291,"providers":293,"relations":296,"workflow":297},1778053148350.4304,"k1765hpths317r67sjznftt739866nss",{"reviewCount":8},{"description":281,"installMethods":282,"name":283,"sourceUrl":284,"tags":285},"CRM workflow automation for HubSpot, Salesforce, Pipedrive - lead management, deal tracking, and multi-CRM synchronization",{},"CRM Automation","https://github.com/claude-office-skills/skills/tree/HEAD/crm-automation",[21,266,286,287,288,20,263,289,290],"hubspot","salesforce","pipedrive","deal-tracking","n8n",{"githubOwner":191,"githubRepo":192,"locale":25,"slug":292,"type":193},"crm-automation",{"extract":294,"llm":295},{"commitSha":198,"license":186},{"promptVersionExtension":170,"promptVersionScoring":171,"score":246,"targetMarket":176,"tier":177},{"repoId":201},{"anyEnrichmentAt":220,"extractAt":221,"githubAt":220,"llmAt":189,"updatedAt":189},{"_creationTime":299,"_id":300,"community":301,"display":302,"identity":310,"providers":312,"relations":316,"workflow":317},1778053148350.4666,"k171pf3z7g0ncj2y23w93napxs866pq8",{"reviewCount":8},{"description":303,"installMethods":304,"name":305,"sourceUrl":306,"tags":307},"Automate Pipedrive CRM workflows including deal management, pipeline tracking, and sales reporting",{},"Pipedrive Automation","https://github.com/claude-office-skills/skills/tree/HEAD/pipedrive-automation",[288,21,20,308,309,266,267],"deals","pipeline",{"githubOwner":191,"githubRepo":192,"locale":25,"slug":311,"type":193},"pipedrive-automation",{"extract":313,"llm":314},{"commitSha":198,"license":186},{"promptVersionExtension":170,"promptVersionScoring":171,"score":315,"targetMarket":176,"tier":177},88,{"repoId":201},{"anyEnrichmentAt":220,"extractAt":221,"githubAt":220,"llmAt":189,"updatedAt":189},{"_creationTime":319,"_id":320,"community":321,"display":322,"identity":331,"providers":335,"relations":340,"workflow":342},1778054781976.5923,"k172hp7vw23n4fbmc6mtxaphy58668mq",{"reviewCount":8},{"description":323,"installMethods":324,"name":325,"sourceUrl":326,"tags":327},"AI Native Camp Day 1 온보딩. Claude와 대화하면서 Claude Code를 익힌다. \"1일차\", \"Day 1\", \"온보딩\" 요청에 사용.",{},"AI Native Camp Day 1 Onboarding","https://github.com/ai-native-camp/camp-1/tree/HEAD/.agents/skills/day1-onboarding",[17,328,329,330,193],"claude-code","education","cli",{"githubOwner":332,"githubRepo":333,"locale":25,"slug":334,"type":193},"ai-native-camp","camp-1","day1-onboarding",{"extract":336,"llm":338},{"commitSha":337,"license":67},"9ffaf358dc8c88567d8f0450966b5518071da4f0",{"promptVersionExtension":170,"promptVersionScoring":171,"score":339,"targetMarket":176,"tier":177},95,{"repoId":341},"kd72seepns71xx9ksxrb02bs1n8645k6",{"anyEnrichmentAt":343,"extractAt":344,"githubAt":343,"llmAt":345,"updatedAt":345},1778054782298,1778054781976,1778054817045,{"_creationTime":347,"_id":348,"community":349,"display":350,"identity":360,"providers":364,"relations":368,"workflow":370},1778053730743.978,"k1718weed1nrh4c05b8pmg0ygs86788z",{"reviewCount":8},{"description":351,"installMethods":352,"name":353,"sourceUrl":354,"tags":355},"Help users design effective product onboarding. Use when someone is creating first-user experiences, trying to improve activation rates, designing the first 30 seconds of product usage, or working on the path to the aha moment.",{},"User Onboarding","https://github.com/refoundai/lenny-skills/tree/HEAD/skills/user-onboarding",[356,17,357,358,359],"product-management","user-experience","strategy","documentation",{"githubOwner":361,"githubRepo":362,"locale":25,"slug":363,"type":193},"refoundai","lenny-skills","user-onboarding",{"extract":365,"llm":367},{"commitSha":366,"license":186},"280a57aa42fed3b6f35f51f0d9e71013b4c8ae74",{"promptVersionExtension":170,"promptVersionScoring":171,"score":339,"targetMarket":176,"tier":177},{"repoId":369},"kd71b12s61d3nrk4f6dxqd3z35865mkg",{"anyEnrichmentAt":371,"extractAt":372,"githubAt":371,"llmAt":373,"updatedAt":373},1778053732694,1778053730744,1778053975687]