Customer Success
Skill VerificadoCustomer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies
This skill provides structured frameworks and detailed templates for key customer success management activities including onboarding programs, health scoring models, QBR outlines, expansion playbooks, and churn risk strategies. It functions as a knowledge base for managing customer relationships and driving growth.
Instalação
npx skills add claude-office-skills/skillsExecuta a CLI skills da Vercel (skills.sh) via npx — requer Node.js localmente e pelo menos um agente compatível com skills instalado (Claude Code, Cursor, Codex, …). Pressupõe que o repositório siga o formato agentskills.io.
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