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Customer Journey Mapper

Skill Verificado
98

Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.

Resumo de IA

This skill generates a detailed customer journey map document ('customer-journey.md') by analyzing user-provided product/service details and persona information. It covers seven distinct stages, identifies pain points, opportunities, and includes Mermaid diagrams and metrics, with clear requirements for output structure and quality.

Compliance

  • info:GDPRThe skill operates on user-provided product/service details and persona information, which may include personal data, and submits this to the LLM without explicit additional sanitization beyond what the LLM inherently provides.

Instalação

npx skills add onewave-ai/claude-skills

Executa a CLI skills da Vercel (skills.sh) via npx — requer Node.js localmente e pelo menos um agente compatível com skills instalado (Claude Code, Cursor, Codex, …). Pressupõe que o repositório siga o formato agentskills.io.

27 days ago
113 stars
MIT
Atualizado em 1 day ago
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