Customer Success
Skill ПровереноCustomer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies
This skill provides structured frameworks and detailed templates for key customer success management activities including onboarding programs, health scoring models, QBR outlines, expansion playbooks, and churn risk strategies. It functions as a knowledge base for managing customer relationships and driving growth.
Установка
npx skills add claude-office-skills/skillsЗапускает Vercel skills CLI (skills.sh) через npx — нужны локальный Node.js и хотя бы один установленный совместимый со skills агент (Claude Code, Cursor, Codex, …). Предполагается, что репозиторий соответствует формату agentskills.io.
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