Customer Journey Mapping Workshop
插件 警告 活跃Run a customer journey mapping workshop with adaptive questions and outputs.
To help product managers and teams visualize and understand the customer experience, identify pain points, and uncover opportunities for improvement through a guided journey mapping workshop.
功能
- Guides user through customer journey mapping
- Asks adaptive questions about persona, scenario, phases, actions, thoughts, emotions
- Identifies and prioritizes pain points and opportunities
- Outputs a structured customer journey map and opportunity list
- Facilitates team alignment on customer experience
使用场景
- Running a workshop to map an end-to-end customer experience
- Finding pain points across a user's journey
- Aligning teams on the stages, emotions, and breakdowns in an experience
- Identifying areas for product improvement based on customer perspective
非目标
- Creating a product roadmap
- Replacing detailed user research
- Mapping internal service blueprints
- Defining technical implementation steps
License
- warning:License usabilityThe license is CC BY-NC-SA 4.0, which includes NonCommercial restrictions, preventing commercial use of the extension.
Maintenance
- critical:Commit recencyThe last commit was on April 26, 2026, which is over 12 months ago, indicating the extension is likely unmaintained.
Trust
- warning:Issues AttentionThere are 3 issues opened and 0 closed in the last 90 days, indicating slow or no maintainer response to open issues.
Versioning
- info:Release ManagementA version tag v0.78 is present, but it seems to be stuck and not updated frequently, indicating potential stagnation.
安装
请先添加 Marketplace
/plugin marketplace add deanpeters/Product-Manager-Skills/plugin install customer-journey-mapping-workshop@pm-skills质量评分
警告类似扩展
Customer Journey Map
95Create a customer journey map across stages, touchpoints, actions, emotions, and metrics.
Product Sense Interview Answer
100Structure a spoken product-sense interview answer with segmentation and MVP tradeoffs.
Problem Framing Canvas
100Guide teams through MITRE's Problem Framing Canvas for clearer problem statements.
Discovery Interview Prep
100Plan customer discovery interviews with the right goal, segment, constraints, and method.
Build with Claude
99Docker-based MCP servers from the official Docker MCP registry - includes 199+ verified servers
Build with Claude
98Complete collection of 117 specialized AI agents across 11 categories