Expansion Retention
Skill Warnung AktivWhen the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Also use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success.
To equip users with actionable strategies and data-driven frameworks for maximizing post-sale revenue growth, reducing customer churn, and automating customer success.
Funktionen
- Detailed NRR benchmarks and improvement framework
- Consumption-based upsell triggers and pricing architecture
- AI-enhanced customer health scoring models
- Automated onboarding sequences and milestone tracking
- Playbooks for closed-lost re-engagement and churn prevention
Anwendungsfälle
- Reducing customer churn
- Building expansion revenue from existing customers
- Automating customer success workflows
- Optimizing net revenue retention (NRR)
Nicht-Ziele
- Acquiring new customers (focus is post-sale growth)
- Product development or feature roadmap definition
- Implementing the actual automation tools (provides strategy, not code)
Maintenance
- critical:Commit recencyThe last commit was over 3 months ago (February 13, 2026), indicating potential unmaintained status.
Trust
- warning:Issues AttentionThere is 1 open issue and 0 closed issues in the last 90 days, indicating very low recent activity and potential for slow response.
Versioning
- warning:Release ManagementThere is no version declared in the SKILL.md frontmatter or a manifest, and installation instructions likely default to 'main', preventing version pinning.
Installation
Zuerst Marketplace hinzufügen
/plugin marketplace add chadboyda/agent-gtm-skills/plugin install agent-gtm-skills@agent-gtm-skillsQualitätspunktzahl
WarnungVertrauenssignale
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