Customer Support Plugin
Plugin VerifiedTriage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
This plugin automates key customer support tasks by integrating with various platforms via MCP. It enables ticket triage, contextual research, response drafting, escalation packaging, and knowledge base article generation.
Installation
First, add the marketplace
/plugin marketplace add anthropics/knowledge-work-plugins/plugin install customer-support@knowledge-work-pluginsSimilar Extensions
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