Interactive Product Tour
Skill Verified ActiveDesigning in-product tours, tooltips, and contextual help that teach product capabilities without becoming friction. Trigger logic, tour architecture, contextual placement, completion tracking. Honest about tooltip-spam (visual noise that users develop blindness to), one-and-done (help invisible at the moment of need), and contextual-when-needed (surfaces help at the moment friction occurs) patterns. Triggers on product tour, in-product tooltip, contextual help, walkthrough, feature tour, hint system, in-app guidance, tour platform. Also triggers when feature adoption is low, when users miss key product capabilities, or when an in-product help system is being scoped for the first time.
Helps design in-product tours, tooltips, and contextual help that teach product capabilities effectively without becoming friction, ensuring help surfaces at moments of need.
Features
- Designing in-product tours, tooltips, and contextual help
- Defining trigger logic, tour architecture, and contextual placement
- Distinguishing tooltip-spam, one-and-done, and contextual-when-needed patterns
- Providing detailed guidance on completion tracking and re-trigger logic
- Covering common failure modes and offering actionable cures
Use Cases
- Scoping an in-product help system for the first time
- Auditing a tour system that produces engagement metrics with no adoption lift
- Designing the trigger logic that decides when help surfaces
- Deciding which features warrant tours versus documentation
Non-Goals
- First-run wizards (covered by `onboarding-wizard-design`)
- Conversational help (covered by `chatbot-flow-design`)
- The engineering implementation of tours
- Specific platform configurations (e.g., Userpilot, Pendo)
Installation
npx skills add rampstackco/claude-skillsRuns the Vercel skills CLI (skills.sh) via npx — needs Node.js locally and at least one installed skills-compatible agent (Claude Code, Cursor, Codex, …). Assumes the repo follows the agentskills.io format.
Quality Score
VerifiedTrust Signals
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