Incident Response
技能 活跃Run an incident response workflow — triage, communicate, and write postmortem. Trigger with "we have an incident", "production is down", an alert that needs severity assessment, a status update mid-incident, or when writing a blameless postmortem after resolution.
To provide a structured and efficient workflow for managing production incidents, ensuring clear communication and thorough postmortem analysis.
功能
- Automated incident triage and severity assessment
- Drafting internal and external status updates
- Generating blameless postmortem documents
- Guiding through mitigation and resolution steps
使用场景
- When a production incident occurs and needs immediate management.
- To draft status updates during an ongoing incident.
- To create a postmortem report after an incident is resolved.
- When an alert requires severity assessment and initial response.
非目标
- Automatically resolving incidents without user input.
- Interacting directly with production systems for mitigation.
- Replacing dedicated incident management platforms entirely (integrations are optional).
工作流
- Assess incident severity and impact
- Assign roles and set up communication channels
- Draft and post internal/external status updates
- Document mitigation steps and track timeline
- Generate a blameless postmortem report
Trust
- warning:Issues AttentionThere are 29 open issues and 4 closed issues in the last 90 days, indicating a low closure rate (approximately 12%) and a significant number of open issues.
安装
请先添加 Marketplace
/plugin marketplace add anthropics/knowledge-work-plugins/plugin install engineering@knowledge-work-plugins质量评分
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